Design, Deliver and Evaluate
OD Engagements
Master the full OD consulting toolkit — from diagnostic frameworks and change models to individual and group interventions. Apply McKinsey 7S, Lewin, Kotter, executive coaching, team building, employee engagement, and OD ethics to real Indian organisational contexts.
Get StartedInteractive Course Syllabus
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Module 1: Foundations of OD
Module 2: Change Models and Frameworks
Module Overview
Master the three most widely used change frameworks in Indian organisations: Lewin's 3-Step, Kotter's 8-Step, and ADKAR. Learn when to use each and how to navigate resistance.
Key Topics Covered
- Lewin's Unfreeze-Change-Refreeze
- Kotter's 8-Step Model
- Bridges Transition Model
- ADKAR Framework
- Resistance to Change
This interactive element is available in the full course.
Module 3: Organisational Diagnosis
Module Overview
Learn to diagnose an organisation using McKinsey's 7S Framework — mapping strategy, structure, systems, style, staff, skills, and shared values to identify the root causes of performance gaps.
Key Topics Covered
- McKinsey 7S Framework
- 7S Alignment Analysis
- Action Research Process
- Diagnostic Interview Design
- Survey and Observation Methods
The McKinsey 7S Framework
Seven interdependent elements: Strategy, Structure, Systems (hard Ss) + Style, Staff, Skills, Shared Values (soft Ss). OD diagnosis maps all 7 to find where misalignment is blocking performance.
Module 4: Individual OD Interventions
Module Overview
Master four individual-level OD interventions used across Indian organisations: Executive Coaching (GROW model), Mentoring (TCS guru-shishya model), Workplace Counselling (EAP), and Delegation as a development tool.
Key Topics Covered
- Executive Coaching — GROW Model
- ICF Credential Levels
- Mentoring — 5-Step Process
- Coaching vs. Mentoring Decision Framework
- Counselling and EAP
- Delegation vs. Dumping
This interactive element is available in the full course.
Module 5: Group and Organisational OD Interventions
Module Overview
Design and deliver group and organisational OD interventions: Training Needs Analysis (Kirkpatrick), Team Building (Lencioni's 5 Dysfunctions), Employee Engagement (Gallup Q12), and Behaviour Modeling.
Key Topics Covered
- Training Needs Analysis — 3 Levels
- Kirkpatrick's 4-Level Evaluation
- Lencioni's 5 Dysfunctions of a Team
- Gallup Q12 Engagement Framework
- Behaviour Modeling Training (BMT)
- Assessment Centres
This interactive element is available in the full course.
Module 6: Ethics, Competencies and Capstone
Module Overview
Apply OD ethics (DPDPA 2023, OD Network Code), build your competency profile (Global OD Competency Model, Johari Window), and complete the GlobalTech India merger capstone — your full OD brief in a real integration scenario.
Key Topics Covered
- OD Ethics — Confidentiality, Integrity, Inclusivity
- DPDPA 2023 for OD Practitioners
- Global OD Competency Model
- Johari Window in Practice
- Systems Thinking
- Capstone: Full OD Brief
The Ethics Check
Before every OD deliverable: Did I represent data accurately? Have I protected confidentiality? Have I included all relevant voices? If no to any — pause and correct.
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